Policy Notice

Re-wrap

Things happen! Jewelry breaks, metal does weird things. If you are unhappy with your jewelry piece, bring it back and I’ll re-wrap it or restring it for you. Re-wrap fee is $20, restring fee is $10. 

30 Day Warranty
Each piece has a 30 day warranty that covers breakage only. Lost pieces are not covered. Breakage includes; chain breaking, clasps breaking, sizing is incorrect, cabochon or bead breakage. Customer MUST contact Seed or alight directly through email to claim warranty. A picture of the broken jewelry is required for replacement. Warranty is valid 30 days from purchase date.

 

Returns, cancellations

Returns are on a case by case basis. Cancellations are not accepted. Exchanges for a piece equal to or of lesser value is accepted. Customer will receive credit if chosen piece is of lesser value.

Custom pieces

Custom pieces require a deposit of 50% of the total price of the custom piece before materials are collected. Seed of Light LLC requires 30 days minimum to provide the customer with the custom piece. The remaining 50% is due before shipping. This window is this length to avoid frustration with unforeseen shipping delays of materials. If the piece is received later than 2 months to the customer, the remaining 50% is free. If the customer requests jewelry to be delivered before 30 days, a fee of $75.00 will be applied. Custom jewelry is the price of the jewelry plus 15%, 40% or 50% at the discretion of the artist.

Seed of Light LLC has the right to refuse to work with, respond to, or sell to and persons, entities, businesses or organizations that threaten the mental, spiritual, physical, emotional health of the owner and affiliates. Seed of Light LLC does not discriminate based on gender, sex, race, mental health, age, disability, religion.